Atlanta Tire Shop's mobile unit is dispatched by phone, not by web form — call (470) 264-4465 with the tire size and location and the shop decides on the spot whether the truck can reach you, based on which of its 14 service areas around Atlanta the vehicle falls in. The unit runs from the shop's Moreland Avenue location.
The call comes before the truck moves. Whoever picks up at (470) 264-4465 needs the tire size, what actually happened to it, and a decent description of where the vehicle is sitting — that's what decides whether a patch kit, a spare, or an already-matched replacement tire goes out on the mobile unit.
That coverage runs across all 14 of the service areas Atlanta Tire Shop works, dispatched out of the shop at 2225 Moreland Ave SE Suite B. A vehicle near the edge of that map is still worth a call; the shop will say yes or no before anyone commits to a wait, rather than promising a truck that can't actually make the drive.
What decides whether it's a roadside fix or a tow-in?
A straightforward puncture in the tread is usually patchable right there, same as it would be on a lift in the shop. Sidewall damage, a tire that's come off the bead, or a wheel bent badly enough that nothing will seat on it right are different problems — those typically mean the vehicle needs to come in rather than get fixed on the shoulder.
- A nail or screw in the tread: patched on the spot
- A tire off the bead or shredded at the sidewall: usually a tow
- A bent or cracked wheel: the tire won't seal against it either way
What should be ready before the truck gets dispatched?
The tire size is printed on the sidewall of the tire itself, and having it ready when you call saves a step — it tells the shop whether a matching tire is already in stock or needs to be pulled and loaded before the truck leaves. A clear description of where the vehicle actually is matters just as much as the size.
Calls placed within Mon–Sun 8:00 AM – 10:00 PM get worked into the day's schedule the same way an in-shop appointment would; calling outside that window still gets answered, and the shop will say directly whether the truck can still reach you that day or whether it's a next-slot job.
Does the mobile unit carry every tire size on the truck?
No — common sizes and a patch kit ride along by default, but anything less common gets matched to the vehicle over the phone first and loaded before the truck leaves. That's part of why the call happens before dispatch instead of after.
Is there an extra charge for the truck to come to me?
Expect the mobile visit to cost more than the same repair done in the shop, since it covers dispatch on top of the tire work itself. Call (470) 264-4465 and the shop will give you that number for your situation before the truck leaves.
Can the mobile unit fix a slow leak, or does that need the shop?
A slow leak from a puncture in the tread can usually be patched roadside the same as a sudden flat. One coming from the bead seal or a bad valve stem is more likely to need the shop's equipment, so mention the symptom when you call so the truck brings the right fix.